Shipping Policy

Free Shipping on Everything in Our Store

We only ship within the contiguous United States and free shipping applies to everything. Unfortunately, at this time, we do not accept international shipping.

Shipping Methods

We ship a combination of UPS, USPS, and FedEx.  Drop shipped items from the manufacturer utilize FedEx while freight shipped items use the most economical and safest method.

Shipping Processing Times

Orders (with the exception of manufacturer dropship items and freight-shipped items) are processed and shipped within 1-2 business days.  For shipping questions or concerns, please feel free to email us at: carol@best-planet.com 

Special order items are identified as items that are either drop shipped from the manufacturer or are freight-shipped items.  This information will be available on the product page, if applicable.

Shipping Transit Times

Shipping transit times range from 2 - 4 business days, based on your location.  A delivery date is estimated at checkout, based on your location.   

Average Handling Time

In stock orders ship within 1-2 business days.  Items that dropship from the manufacturer will vary depending on the manufacturer.  Please see our most current transit times by manufacturer list.

Freight-Shipped Items

Some items, due to their size and weight, must be shipped freight.  If these items require this shipping method, the information is provided on the product description page associated with that particular item.   A valid contact number is needed to schedule the delivery.  Always inspect the item for damage before signing to accept the item. Signed delivery sheets are proof that your item has arrived "complete and without damage".   You may refuse your shipment if the item has been damaged in transit.  Claims will not be paid if the delivery receipt is signed.